Terms and conditions

The website www.lunagiftables.com and its subdomains, hereinafter referred to as the ‘Site,’ are owned and operated by the commercial company Luna Paperie SRL, organized under Romanian law, with its registered office in Timișoara, 13 Gheorghe Asachi Street, having the following identification data: Unique Registration Code 46764286, registered with the Trade Register under no. J35/4162/2022. Authorization from ANPC (National Authority for Consumer Protection) for precious metals no. 0012612.

Contact email: he***@lu***********.com.


Seller – Luna Paperie SRL, VAT ID 46764286, J35/4162/2022, authorization from ANPC for precious metals no. 0012612.

Buyer, Customer – can be any natural person over 16 years of age or a legal entity placing an order on the www.lunagiftables.com website, whether or not they have created an Account.

User – any natural person over 16 years of age or a legal entity registered on the Site, implicitly agreeing to the specific clauses of the site in the Terms and Conditions section.

Account – the section of the Site consisting of an email address and a password that allows the Buyer to place the Order and contains information about the Client/Buyer and the Buyer’s history on the Site (Orders, invoices, etc.). The User is responsible and will ensure that all information entered when creating the Account is correct, complete, and up-to-date.

Favorites – a section in the Account that allows the Buyer/User to create Lists of Goods and Services they wish to monitor for a potential purchase.

List – the section in Favorites where the Buyer/User can add Goods or Services they wish to monitor for a potential purchase and which they can later delete or add to their shopping cart (‘My Cart’).

Site – the online store hosted at the web address www.lunagiftables.com and its subdomains.

Order – an electronic document serving as a form of communication between the Seller and the Buyer, through which the Buyer expresses their intention to purchase Goods and Services from the Site.

Goods and Services – any product or service listed on the Site, including products and services mentioned in the Order or agreed upon by both parties through electronic communication, to be provided by the Seller to the Buyer as a result of the concluded Contract.

Print-ready File – approval given by the beneficiary (Client/Buyer) on the digital proof, in writing via email, after which the printing of the print run begins (followed by finishing and assembly, if applicable).

Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer. The Contract starts from the moment the Seller confirms the Order explicitly, not from the moment the Order is placed.

Content – represents:

all the information on the Site that can be visited, viewed, or otherwise accessed through the use of electronic equipment; the content of any email sent to Buyers by the Seller through electronic means and/or any other means of communication available; any information communicated through any means by an employee/collaborator of the Seller, the Buyer, in accordance with the contact information specified or not by the latter; information about Goods and/or Services and/or fees charged by the Seller in a certain period; data related to the Seller or other privileged data of the Seller.

My Cart – a section in the Account that allows the Buyer/User to add Goods or Services they wish to purchase at the time of addition or at a later time.

Courier – any legal entity or natural person providing express courier services.

Review – a written evaluation by the owner or beneficiary of a Good or Service, based on personal experience and the ability to provide qualitative comments, indicating whether the Good or Service meets the specifications mentioned by the manufacturer.

Rating – a way to express the satisfaction of a Client/Buyer with a product. The rating is expressed in the form of stars, with each Good receiving a score from one star to five stars. The Seller reserves the right to publish a rating and/or review from Buyers only.


Accessing, visiting, and using this website by you is subject to the Terms and Conditions of use and implies your explicit acceptance, without limitations or qualifications, of these.

Luna Paperie SRL, as the Author/Administrator of the website www.lunagiftables.com and its subdomains, reserves the right to suspend, modify, update, and revise at any time, without any prior notice, portions of the content of this website, as well as these Terms and Conditions and the Privacy Policy, by updating them. Additionally, Luna Paperie SRL reserves the right to restrict user access to part or all of its content.

If you do not meet the eligibility conditions or if, for any reason, you do not agree with the terms, conditions, and policies of the Site, please immediately discontinue use, as by using or attempting to use this Site, you consent that you agree to the terms, conditions, and policies of the Site and meet the eligibility conditions.


Luna Paperie SRL may modify, reposition, delete, or add portions to this site at any time. The materials on this site are provided ‘as is’ and ‘as available’ and without any express or implied warranties. The Seller does not guarantee and has no obligation regarding the use or the results of using the content or materials on this site concerning correctness, accuracy, or safety.

Although Luna Paperie SRL makes efforts at all times to ensure the quality and accuracy of the information published on the site, having a duty of diligence in this regard and not of results, Luna Paperie SRL cannot guarantee, expressly or implicitly, regarding the content, software, or the products and services offered/published on the Site. Luna Paperie SRL does not guarantee the completeness or utility of the information contained on this site. Luna Paperie SRL does not guarantee that the functions contained in the materials available on this site will be uninterrupted or error-free, that errors or materials will be corrected, or that the site or the server that makes them available does not contain viruses or other harmful components. Luna Paperie SRL does not assume responsibility in any situation for any direct or indirect damage, personal injury, pecuniary damage, or any other nature of damage suffered as a result of the use or interruption of use or the lack of regularity of the information provided by the site.

You agree to indemnify Luna Paperie SRL for any judicial or extrajudicial actions and to cover the legal expenses and any other expenses that may arise as a result of your violation of the clauses of these terms and conditions.


This site is protected by copyright law and is covered by the Law on copyright and related rights and by laws on intellectual and industrial property. Any text or graphic material that you copy, print, or download is licensed by Luna Paperie SRL exclusively for personal, non-commercial use, provided that you do not modify or delete the copyright notice, trademark, or other intellectual property notices.

The content, including but not limited to logos, stylized representations, trademarks, static images, dynamic images, texts, multimedia content presented on the Site, is the exclusive property of Luna Paperie SRL, and all rights obtained directly or indirectly (through usage and/or publication licenses) are reserved. Content for which Luna Paperie SRL has a non-exclusive right of use/publication (including but not limited to fonts, stock images) is also the intellectual property of the respective authors and is protected by national and international laws on copyright and intellectual and industrial property.

The products and services offered by the Seller remain the intellectual property of the Seller; their purchase does not transfer intellectual rights or copyright. The graphic layouts sent to the Client/Buyer for print approval remain exclusively the property of the Seller, and the Client/Buyer is not entitled to use them for any purpose other than viewing and providing print approval. Therefore, printing and/or modifying them (including but not limited to removing watermark symbols) is prohibited.

We greatly appreciate your appreciation of the content on the Site and your desire to share it with others (share on social media channels or any other online or offline channels), but any content taken from the Site or its associated social media channels in accordance with the law must be accompanied by the text: ‘source: Luna Giftables’ (or equivalent). For citing in the electronic environment, it is mandatory to mention the link lunagiftables.com in the previous text, with an active link to the lunagiftables.com site. Quotation is limited to 150 words.

The use without the explicit written consent of Luna Paperie SRL of any of the elements listed above is punishable according to the current legislation.

No Content transmitted to the Client/Buyer through any means of communication (electronic, telephone, etc.) or acquired by the Client/Buyer through access, visit, and/or viewing of the Site constitutes a contractual obligation on the part of Luna Paperie SRL and/or an employee of Luna Paperie SRL who facilitated the transfer of the Content, if applicable, regarding that content. The exception is the confirmation of the order by the Seller, which implies the start of the Contract or other communications transmitted by the Seller, which are already part of an ongoing contractual obligation.

User/client/buyer-generated content (including but not limited to: entries for promotional contests organized in full or in part by Luna Paperie SRL, suggestions, reviews, feedback, creative ideas, know-how, or any other materials that do not include personal and/or sensitive data) are considered non-confidential and may be used, distributed, published, edited, manipulated to create derivative works, translated by the seller at any time, without restrictions, in any medium (online or offline) without limitation, and may authorize other persons regarding them. The seller will have the freedom to use any idea, concept, know-how, or technique contained in this information for any purpose, including but not limited to: developing, producing, promoting, and commercializing products and other elements incorporated in this information without offering any compensation to the user/client/buyer for the information they have transmitted. Copyrights for photographic content transmitted by the user/client/buyer remain with them, and Luna Paperie SRL automatically receives all usage rights mentioned in these terms. An exception is the content transmitted for which express and advance agreement has been requested and agreed upon by both parties for it to remain confidential and the exclusive property of the user/client/buyer, without granting usage rights to the seller beyond what is minimally necessary to honor the order (internal pre-print editing/processing, print). In most cases (but not exclusively), Luna Paperie SRL automatically receives the right to use this content to promote itself on any online or offline channels (reviews, feedback, customer images – the latter with mention of the author if possible, etc.) and to improve its products and services or to develop new ones. As a general practice, we will not publish on the site or on associated social media channels products incorporating images that include identifiable individuals transmitted by the client without their written consent (e.g., couple images, images with newborns/minors, etc.).

The user/client/buyer is solely responsible for the accuracy, reliability, and truth of the content they transmit. They do not have the right to transmit content (primarily photos, but also any other type of content) that could violate the rights of privacy, publicity, or copyright, unless they have permission from the owner of these rights and/or the persons (or their parents or legal guardians, if applicable) who are displayed in the photos. In addition, you cannot submit any photos or any other type of content that could lead to civil or criminal liability under applicable law or expose Luna Paperie SRL or its legal partners to threats. We reserve the right to delete, move, edit images or to suspend the viewing or printing of content (images, etc.) if, at our own discretion, we consider any submission to be abusive, defamatory, inciting to hatred, violence, discrimination, or in violation of copyright, trademarks, or privacy laws, or if it is inadequate or likely to lead to civil or criminal liability.

The seller reserves the right not to respond to comments published on the site or associated social media, and to filter, approve, or delete any comments that either contravene these terms and/or applicable legislation, or are considered (at the seller’s discretion) as spam, malicious, false, etc.

You are solely responsible for the content of any comments you make on the site or on the seller’s associated social media channels. You agree that no comment submitted by you:

Will violate any right of any third party, including copyright, trademark, intellectual property rights, privacy, or otherwise; Will be or contain defamatory, illegal, abusive, or obscene material, will promote hatred, racism, violence, or constitute a violation of trade secrets to a third party; Will discredit the products or services of the seller or any third party; Will be spam; Will include links directly associated with illegal activities (including but not limited to: phishing, viruses, etc.).

Also, you agree not to submit any personal information (other than name and/or email address in the designated fields on the site) in comments, reviews, or in messages posted by you on this site.


Luna Paperie SRL will NOT be liable for any indirect, incidental, special, or punitive damages, including, but not limited to, damages for loss of profits, use of data, or other intangible assets (including negligence) or any other legal theory, even if Luna Paperie SRL has been advised of the possibility of such damages, arising from accessing, using, or the inability to access or use the Website, the products, or services offered by the Seller, from any changes to the site, products, or services, or from unauthorized access or changes to your data. Expressly, you acknowledge that the Seller is not responsible for defamation, offensive or illegal conduct of other users or third parties, and that the risk of harm arising from the above rests entirely with the User/Client/Buyer. Furthermore, Luna Paperie SRL has no responsibility to you or any third party for the content of third parties uploaded or downloaded from the site. You agree that Luna Paperie SRL’s total liability for all claims arising from the use of the Website, products, or services offered by the seller is limited to the amounts you have previously paid to the Seller.


All information used to describe the products and/or services available on the Site (static/dynamic images/illustrations/texts/multimedia presentations, etc.) does not represent a contractual obligation on the part of Luna Paperie SRL but is used solely for presentation purposes. Also, depending on your monitor/display type and settings, colors may differ from those of the tangible product.

Access for placing an Order is allowed to any Customer on the condition of assuming and respecting the terms, conditions, and policies of the Website/Seller. According to the current legislation, there is no minimum order on the Website, but the Seller reserves the right to charge an additional fee for preparing and packaging orders for low-value orders. This fee and the application threshold are specified in the description of each product when it exists.

For Customers with a history of 2 (two) or more orders refused by the courier/ not picked up from the courier, the Seller reserves the right to request in advance the payment of subsequent orders, as well as the round-trip transport cost for the orders they refused to pick up from the courier.

By placing an Order, the Customer agrees to the electronic communication method – email – through which Luna Paperie SRL conducts its operations on the Site. Confirmations from the Seller (order acceptance, order status, etc.) as well as those from the Customer (approval ‘ready for print’, etc.) will be sent exclusively in writing, by email. The Seller has the freedom to manage the information received without being obliged to provide justifications for this.

The Seller does not consider at any time an Order unconfirmed by Luna Paperie SRL as having the value of a Contract.

The Contract is considered concluded between Luna Paperie SRL and the Customer/Buyer and enters into force upon receipt by the Customer from Luna Paperie SRL, by email, of the order confirmation notification.

In case the Products/Services requested by the Customer are no longer available/in stock (partially or entirely), the Seller will replace them with equivalent ones or refund the amount paid by the Customer (by mutual agreement). In the case of refunding sums paid by the Customer/Buyer, the Sales Contract will be considered terminated at that time, without further obligations of the parties. Each Order submitted by the Customer/Buyer will be treated separately (as a new Contract in case of acceptance by the Seller or unconfirmed order refused). For example, in the situation where the Customer submits an order that is accepted and honored, then returns to supplement the units of the product/products purchased earlier (or wants other products/services), but these are no longer in stock/available, only the second order is refused by the Seller or refunded to the Customer if it has been paid, and they do not want equivalent products/services – the first contract related to the first order being considered concluded earlier.

Also, if errors are found on the print proof after printing and/or delivery of the goods, the reprocessing of the order will be at the expense of the Customer and will be considered a new contract, the first one having already been concluded.

The Seller reserves the right to contact the Customer/Buyer to request registration of a Review/Feedback related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users/Clients/Buyers on the Site and is actively involved in developing new Services and providing as complete details as possible about the characteristics of the Goods. Providing this Review/Feedback is optional and will not be financially rewarded by the Seller.

All fees related to the Goods and/or Services presented on the Site are expressed in lei (RON). In the case of online payments, the Seller is/is not responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion fees charged by the issuing bank of the Buyer’s card, if its currency differs from RON. Responsibility for this action lies solely with the Buyer.

The displayed price is the final purchase price, non-negotiable. The Seller reserves the right to offer volume or loyalty discounts (partners, etc.) in certain situations, at its discretion.

The price may be modified by the Seller at any time, without prior notice, and reserves the right to launch occasional promotional offers or offer preferential discounts in cases established according to its own rules (in compliance with the applicable legislation).

The Seller warns that there are situations when, due to malfunctions of the Site or errors, the price displayed on the Site may not be the real one. In these cases, the Seller will inform the Customer about the correct price and reserves the right not to confirm the Order request. The Seller will not manufacture and sell products below the cost price. The only exception is when the Seller, as part of its marketing and promotion policy, organizes giveaway contests or sends materials to potential partners or clients.


Customers can place Orders on the Website by adding the desired Goods and/or Services to their shopping cart and proceeding to finalize the Order by making payment through one of the indicated methods. Once added to the shopping cart, a Good and/or Service is available for purchase as long as stock is available. Adding a Good/Service to the shopping cart, without completing the Order, does not constitute an order registration, and therefore, does not automatically reserve the Good/Service.

By finalizing the Order, the Buyer consents that all information provided by them, necessary for the purchasing process, is accurate, complete, and true at the time of placing the Order, and they have all legal rights to use remote payment methods (including, but not limited to, owning the bank card used or having explicit consent from the cardholder).

By finalizing the Order, the Buyer consents that the Seller may contact them through any means available/agreed upon by the Seller, in any situation where contacting the Buyer is necessary.

The Seller can cancel an Order placed by the Buyer, following prior notification to the Buyer, without any further obligation on either side, or without either party being able to claim damages, in the following cases:

Non-acceptance of the Buyer’s card by the issuing bank for the transaction in the case of online payments; Invalidation of the transaction by the card processor approved by Luna Paperie SRL. in the case of online payments; Incomplete and/or incorrect information provided by the Client/Buyer; Consecutive failed deliveries for previous orders (refused by the courier, etc.). The Buyer has the right to withdraw from the Contract, i.e., to return a Good or renounce a Service, within 14 calendar days, without stating any reason and without incurring any costs other than the delivery costs. Thus, according to Government Emergency Ordinance no. 34/2014, the return period for a Good or renunciation of a Service expires within 14 days from:

the day the Buyer physically takes possession of the last Good – in the case where the Buyer orders multiple products in a single order to be delivered separately; the day the Buyer physically takes possession of the last Good or the last piece – in the case of the delivery of a product consisting of multiple lots or pieces. If the Buyer decides to withdraw from the Contract, they shall submit the request using the return form available at the address https://lunagiftables.com/return-policy/ or send an email directly to co*****@lu***********.com.

In case the Customer/Buyer requests withdrawal from the Contract within the legal withdrawal period, they must also return any gifts that accompanied the respective product. If the Order has been paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Seller is informed by the Buyer of their decision to withdraw from the Contract and upon receiving the returned products (both conditions must be met unless the Seller has waived the second condition in writing). The amount will be refunded as follows:

for Orders paid with an online card payment -> by refunding to the account from which the payment was made or by issuing an electronic voucher, at the Buyer’s choice; for Orders paid by Cash on Delivery/bank transfer/iTransfer/bank card -> by bank transfer or by issuing an electronic voucher, at the Buyer’s choice; for Orders paid by consumer credit -> cancellation/recalculation of the installment contract. The Seller may postpone the reimbursement until the Goods sold are received or until proof is provided that they have been dispatched, if the Seller has not offered to recover the Goods themselves (the later date shall be taken).

If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the Seller shall inform the Customer/Buyer of this fact and shall refund the Buyer’s account for the value of the Good and/or Service within a maximum of 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed their intention to terminate the Contract.

The returned product must be in exactly the same condition as it was delivered and received, with all original labels intact and accompanied by the accessories/gifts with which it was delivered. Returns of products that show signs of wear or use, scratches, chipping, mechanical/electrical shocks, missing accessories, or have been unsealed, will not be accepted. If the returned product does not reach the Seller in the same condition as it was sent, the Seller reserves the right to draw up a report on the reduction in the value of the product. If it is found that the value of the product has been diminished, the Buyer will be charged the corresponding reduction. The Buyer is responsible for contacting the courier to arrange the return pickup. Further details about the return policy can be found on the “Return Policy” page and are considered an integral part of this document.

ATTENTION! – GOODS/SERVICES for which the right of withdrawal is not ensured:

In accordance with the applicable legislation, the following are excluded from the right of withdrawal from the Contract:

service contracts, after the complete provision of the services, if the execution has begun with the prior express agreement of the Buyer, and after the Buyer has confirmed that they are aware that they will lose the right of withdrawal after the complete execution of the Contract by the Seller; the supply of Goods and/or services whose price depends on fluctuations in the financial market that the Seller cannot control and that may occur during the withdrawal period; the supply of Goods made to the Buyer’s specifications (including those cut to the size requested by the customer) or clearly personalized; the supply of Goods that are liable to deteriorate or expire rapidly; the supply of sealed Goods that cannot be returned for reasons of health protection or hygiene and have been unsealed by the Buyer; the supply of Goods that are, after delivery, according to their nature, inseparably mixed with other elements; the supply of sealed audio or video recordings or sealed computer programs that have been unsealed after delivery; the supply of newspapers


The provision of digital content not supplied on a tangible medium, if the provision has begun with the prior express consent of the Buyer and after they have confirmed that they are aware that they will lose their right of withdrawal.

Some of the products sold on the lunagiftables.com website fall under Article 16, Section c of Government Emergency Ordinance no. 34/2014: “products made to the consumer’s specifications or clearly personalized” – therefore, these cannot be returned.

Additionally, the Seller reserves the right to refuse to accept returns in the case of abuse (repeated returns).

Information regarding the characteristics of the product is available on the product pages of our website. Legally, the content of the website does not constitute an offer for a purchase contract but rather a presentation of our offers. Therefore, if you place an order through the website, your order constitutes an offer to purchase a product listed on this site. Your order is subject to our acceptance, as described below.

The order can be placed through the lunagiftables.com website or by email at he***@lu***********.com. To place an order on the website, you will go through a simple process, at the end of which you will confirm the order by pressing the “submit order” button. The button will clearly indicate that placing the order implies your obligation to pay. Before confirming the order, you will always be informed of the total price to be paid and will always have the opportunity to review and, if necessary, correct the order.

After placing an order, you will receive an email confirming the receipt and registration of your order (“Order Receipt”). This does not mean that this order has been accepted. As established above, your order constitutes an offer to purchase a product/service listed on our website made by you. All orders are subject to our acceptance. The contract between you and us will only be formed after we accept your order. The contract will only refer to those products for which we have accepted the order placed by you, and we will send you a specific order acceptance confirmation through an email informing you that we can honor your order (“Order Confirmation”). In case we cannot fulfill a contract due to insufficient product stock, technical errors, or non-conformities identified during the manufacturing or shipping process, we will inform you of this situation and refund the amounts paid by you for these products, if applicable, in accordance with the refund provisions in the section regarding your statutory withdrawal rights provided in these Terms, within a maximum of 7 days from the date on which you communicated your decision to terminate the contract.

Orders received directly at our email address are treated in a similar manner.

LAYOUT – Personalized Printed Products

After placing the order and its acceptance by the Seller, the Customer will receive the layout of the personalized product (including, but not limited to, cards, printed envelopes, etc.), which will include the text, details, and any possible requested modifications sent by the Customer. Some changes can be made to the design, but these must be agreed upon by both parties before placing the order (except when only the content and/or text color change is desired). Generally, changing the characteristics of non-vector graphic elements is not possible (e.g., altering the shape or color of an illustration initially created in watercolor). The Seller reserves the right to refuse an order if the Customer requests modifications that cannot be made. Additionally, in some cases, if extensive modifications are requested, the Seller may offer these changes for an additional cost, in addition to the product cost without modifications. Any additional costs will be communicated to the Customer before making the modifications, and the Customer has the right to approve or reject the changes and their associated costs.

After receiving the layout, the text must be carefully reviewed by the Customer. Any desired changes must be communicated in writing via email before a print product is confirmed. To streamline this process, please provide all necessary customization details and modifications as concisely as possible. Each email sent by the Customer with modification requests involves a graphic review. The first 3 (three) revisions are offered by the Seller at no additional cost to the Customer, with subsequent revisions incurring charges based on their complexity. The cost will be communicated to the Customer before executing the revisions, and the Customer has the right to proceed or discontinue the design review process.

After confirming the print product, the responsibility for the correctness of the text solely rests with the Customer. The printed text will have exactly the same content as that on the print product, including, but not limited to, diacritics, spacing, font, text, etc.


The ordered product will be delivered to the Customer/Buyer using a door-to-door courier service. The Seller will ensure proper packaging of the Goods and will provide the accompanying documents (physically in the package or electronically).

The delivery cost for products on the lunagiftables.com website will be determined by the courier company, displayed on the website at the time of placing/completing the order, and will be borne by the customer. In some situations, explicitly mentioned on the order form and at the Seller’s discretion, the transportation cost will be covered by the Seller (e.g., promotional campaigns, orders exceeding a certain predetermined value).

We deliver to Romania, the USA, Canada, Switzerland, and countries within the European Union. For international deliveries, please contact us to receive a delivery time and cost quote before placing an order.

The Customer will be contacted by phone by the Courier in advance to confirm their presence at the address specified at the time of order validation.

The Customer agrees to be present at the specified delivery address within the selected time frame (or as indicated by the courier if it’s not possible to choose a time frame). Otherwise, the Customer will bear the transport fee for a possible re-delivery. If requested, the time frame can be modified after selection only with the Courier’s agreement.

Delivery is considered completed by Luna Paperie SRL when the Ordered products are handed over to the Customer/Buyer at the address chosen by the Customer at the time of placing the Order.

Delivery details for the Products/Services, including but not limited to delivery times, do not constitute a contractual obligation on the part of Luna Paperie SRL, and neither party can claim damages from the other in the event of any violation. Unfortunately, the Seller has no control over the services provided by courier/transport companies and cannot assume any guarantee for them.


The Buyer/User/Customer can modify their agreement with the Seller regarding commercial communications containing general and thematic information, including information about offers or promotions, at any time as follows:

  • By accessing the unsubscribe link displayed in the commercial communications received from the Seller.
  • By contacting the Seller.

Following the purchase of a product or service, the Seller will send commercial communications to the Buyer/User regarding the order, order details, and its status.


Unless otherwise agreed upon by the Seller and the Customer, ownership of tangible Products will transfer upon delivery, after the Customer has made the payment, at the location specified in the Order (understanding that delivery means signing the transport document provided by the Courier). Any other elements (including but not limited to: graphic design elements, software, illustrations, etc.) used in the production of products as well as digital graphic layouts resulting from the customization of an existing design or the creation of a new one remain the property of the Seller. The Customer/Buyer has no right to scan, alter, and/or reproduce the received products for commercial purposes, regardless of their nature (physical or digital), and does not obtain any intellectual property/copyright rights over them.


The Seller may assign and/or subcontract a third party for services related to fulfilling the Order (including, but not limited to, production – in whole or in part, transportation), without requiring the Customer/Buyer’s agreement. The Seller will always be responsible to the Buyer for all contractual obligations.


All Goods sold by Luna Paperie SRL are new and are either entirely made by the Seller, personalized through various printing and cutting techniques, manufactured, finished, or personalized by other partner companies or acquired from other suppliers. All services provided by Luna Paperie SRL are made to order, by the Seller or collaborators.

The Seller guarantees the conformity of the products with the applicable legislation – considering their presentation on the Site, qualities, type, parameters, purpose, and content. It is not considered a lack of conformity if it originates from materials supplied by the Customer. Therefore, upon confirming the Print Product, the Customer implicitly assumes the accuracy of the information. The Seller is not responsible for errors in form and/or content or any other nature that has not been reported by the Customer before confirming the Print Product. Any request for reprinting materials/products due to errors already present on the Print Product will be carried out at an additional cost and will be borne by the Customer. Depending on the type and settings of the Customer’s monitor/display, colors may appear different from those of the finished product; colors can also be influenced by the degree of whiteness of the chosen paper and other factors – these differences are NOT considered non-conformities. Small imperfections resulting from the manual production of a product are not considered non-conformities.

We make efforts to provide you with the best images and descriptions, but unfortunately, we cannot guarantee that all colors and details in the Site’s images are 100% accurate representations of the product, and dimensions could be approximate in some cases.

The intact receipt of the Order is guaranteed by the Courier. If it does not arrive intact, the Seller undertakes to deliver a new product, as mentioned in the Order, as soon as possible for production and delivery (but with a maximum term identical to the usual one). It is the Customer’s responsibility to order the products in a timely manner according to their needs, and the Seller is not responsible for delays that do not result from direct fault (including but not limited to: print product with errors, delays by the courier company, force majeure, etc.)

Any complaint regarding the conformity of the products can be made through a written notice, via email, within 48 hours of receiving the package. If the delivered Products or provided Services do not conform to the technical specifications and/or the Print Product, then the Seller will bring the Products and/or Services into conformity within a maximum period equal to the Order execution term specified in these Terms, or will refund the amount paid by the Buyer if bringing them into conformity is not possible, without imposing any costs related to these operations on the Buyer (cases that are not considered non-conformities are listed above).


As a user, you understand and agree to the following responsibilities:

  • To provide true, accurate, and complete data about yourself to process the order.

  • As a user, you assume the obligation not to do the following:

    • Publish materials that contain viruses or other programs with the intent to destroy this system or any information that is part of this system.
    • Publish copyrighted materials if you are not the author or do not have the author’s permission to publish such material.
    • Publish defamatory, obscene, threatening, or malicious materials towards another user, individual or legal entity, materials, or information prohibited by current legal provisions.
    • Publish an image or statement that contravenes current legal norms.

By accessing forms on the Site through which you provide your personal data for information requests, online orders, and participation in various actions (information, promotional, advertising, entertainment, etc.) organized by Luna Paperie SRL, you declare that you agree that the personal data requested will be collected, stored, and processed by Luna Paperie SRL.

More information about how we collect, store, and process personal data can be found on the “Privacy Policy” page.

All operations carried out by the Seller through the website www.lunagiftables.com are in accordance with Law 365/2002 on electronic commerce, as amended by Law 121/2006, republished in the Official Gazette of Romania, Part I, Official Gazette no. 959/2006.

Links to Other Sites

Luna Paperie SRL makes no representations about the content of any of the sites mentioned on www.lunagiftables.com (or its subdomains) that you can access/are accessing. When accessing a site that does not belong to the network of sites operated by Luna Paperie SRL, please be aware that the site is independent of Luna Paperie SRL, and Luna Paperie SRL has no control over the content of that site and assumes no responsibility for its content or use.


Any attempt to access personal data of a user or alter/modify the content of www.lunagiftables.com, affect the server on which the site runs will be considered an attempted fraud, reserving the right to file a criminal complaint against those who have attempted the above-mentioned actions.

Fraud also includes placing an order with a false address or false identification data. In this case, competent authorities will be notified to resolve the case.

LEGAL INFORMATION – Applicable Law and Jurisdiction

These Terms and Conditions and the use of this Website are governed by the laws of Romania. In case of a dispute, an attempt will first be made to resolve it amicably within 30 (thirty) working days from the registration of the complaint with Luna Paperie SRL. If this is not possible, the disputes will be settled by the competent Romanian courts in Timișoara.


Neither party shall be liable for non-performance of its contractual obligations if such non-performance occurs within the term and/or properly, in whole or in part, due to a force majeure event. Force majeure is an unpredictable event beyond the control of the parties and cannot be avoided.

If, within 15 (fifteen) days from the date of its occurrence, such an event does not cease, each party shall have the right to notify the other party of the full termination of the Contract, without either of them being able to claim damages from the other (cases that are not considered non-conformities are listed above).


This Agreement (under the title “Terms and Conditions”) is in effect until terminated at your request or by Luna Paperie SRL. You can terminate this agreement at any time by discontinuing the use of this site, provided that your prior use has complied with the terms of this agreement. Luna Paperie SRL may terminate this agreement at any time, without prior notice, and consequently deny your access to the site, at its discretion, for any reason, including but not limited to non-compliance with the terms and conditions of this Agreement. Upon termination of this Agreement, either by you or by Luna Paperie SRL, you must immediately destroy all materials downloaded or obtained by other means from this website, as well as all copies of these materials, made under the terms of this agreement or by other means.

If any of the above clauses is found to be null or invalid, this shall not affect the validity of the other clauses.

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